We strive to provide high-quality online courses, mock tests, and educational services. Please read our refund policy carefully before making a purchase.
1. Online Courses (Live & Recorded)
- Refund requests must be submitted within 24 hours of purchase, provided that no course content has been accessed and no live classes have been attended.
- Once a student accesses recorded lessons, downloads materials, or attends a live class, no refund will be issued.
2. Mock Tests & Assessments
- Mock tests are non-refundable once started or accessed.
- Due to the nature of digital assessment tools, all mock test purchases are final.
3. Live Classes
- Missed live classes are not refundable.
- In certain cases, rescheduling may be offered at our discretion, subject to availability.
4. Recorded Content
- All recorded courses and downloadable materials are non-refundable once accessed.
5. Technical Issues
- If you experience technical issues caused by our platform that prevent access to purchased content, please contact us immediately.
- In such cases, we may offer a refund, credit, or alternative access after investigation.
6. Score Results
- We do not guarantee specific exam scores. Refunds will not be issued based on exam results or performance.
7. Refund Process
Approved refunds will be processed within 7–10 business days using the original payment method.
To request a refund, please contact us at Contact@Academix1.com with your order details.
Our Values
We are proud to have a track record of successful outcomes for our clients. Our team is committed to achieving the best possible results in every case.
With extensive expertise and unwavering dedication, we consistently deliver favorable resolutions, ensuring our clients’ satisfaction with our services.